Temporary message latency
Incident Report for Reply.ai

Message processing was momentarily held back by a large export task. A few users may have experienced a delay in their conversations.

Posted 20 days ago. Jan 30, 2019 - 19:04 EST

The Japan instance had a sudden peak of message latency for two minutes, everything is back to normal now, but we will investigate the cause of the issue.
Posted 21 days ago. Jan 30, 2019 - 01:45 EST